JointtechsVoice PortalModern voice visibility for every Jointtechs customer.
A clean customer dashboard for PBX status, recent calls, missed calls, call details, and recording metadata with signed connector access for live diagnostics and playback.
PBX boxes
Agent ready
Recordings
On demand
Security
Signed tasks
Live snapshot
Customer voice dashboard
Calls today
48
Missed
3
Answered
45
Avg answer
0:12
Call detail
+1 212 555 0101
Customer dashboard
Calls today, missed calls, answered calls, answer speed, PBX health, and recent activity in one quiet workspace.
PBX agent
Phone systems auto-register with the portal, then accept signed HTTPS tasks for discovery, sync, diagnostics, and playback.
Recording metadata
V1 keeps recordings on the PBX and stores only metadata centrally, with every playback attempt audit logged.
Call history
Fast tables, filters, and detail drawers for inbound, outbound, answered, and missed calls.
Admin reports
Jointtechs can see activity, PBX health, failed syncs, and recording metadata across customers.
Playback flow
Recordings stay PBX-local and stream through a signed, temporary playback cache when permitted.
Read-only v1
The first release is intentionally focused: admin management, customer access, PBX pairing, call history, and recording metadata. Billing, SMS, queues, extension edits, and PBX write actions stay out of v1.